Frequently asked questions
- Can I remove the sound?
- Set “Volume” to 0% and the video plays with no sound.
- The preview sound is different from the saved sound.
- The volume on the player controls is for listening only. The saved sound follows the “Volume” setting, so check that value.
- The “Change volume” button can't be clicked.
- This happens when the video has no sound, when it is still being checked for sound, or when the video couldn't be read. Choose a video that has sound.